Barbara Kahn’s bestselling book has been updated for the COVID world. Here’s what you need to know to stay ahead of the retail curve.
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MIT strategist Zeynep Ton shows you how to gain a competitive edge while simultaneously satisfying investors, customers & employees.
In 2008, Anindya Ghose predicted the smartphone would ultimately be the most transformative consumer device – ever. Today, nearly a decade later, the foremost expert on mobile economics points to plenty of evidence proving his prediction is now reality…
Credit card fraud cost the U.S. retail industry $32 billion in 2014. One of the easiest ways for a scam artist to gain access to credit card information is a “skimmer,” a small device illegally installed on an ATM. Now several banks are going for a technical fix: cardless ATMs. Anindya Ghose, the foremost authority on mobile economics and author of the groundbreaking “Tap: Unlocking the Mobile Economy” (MIT Press, April 2017), details the ways these new mobile-phone-based systems will make retail banking more secure.
The holiday rush is no reason to stop innovating. Thomas A. Stewart and Patricia O’Connell have designed a five-step program to help you make the most of your seasonal employees, allowing them to contribute to improvements that will help your business all year round. Temporary employees present an opportunity for you to try new reporting structures, practices, and processes.
