Artificial intelligence can automate repetitive, methodological tasks, while freeing humans to focus on jobs requiring creativity and social skills. But what can AI do for humans who lack these “soft” skills?
Many in the workplace face difficulties with public speaking, negotiating or basic human interaction. Dr. M. Ehsan Hoque, a professor at the University of Rochester and director of its Human-Computer Interaction (ROC HCI) Lab, has developed practical, deployable systems for improving and augmenting human social skills using AI. Applicable to fields ranging from health care to human resources, Professor Hoque – who was recognized by Science News as a top 10 Scientists to Watch in 2017 – helps organizations successfully outpace the competition by upskilling their human employees for the ever-changing future of work.
As machines increasingly take over core functions that do not require emotional intelligence, cultivating those qualities in humans will be more important. HR managers can now use AI systems to train employees to be more engaging and relatable, benefitting them in situations where they must establish relationships or, conversely, determine if negotiating partners are lying by deciphering facial expressions. Professor Hoque, who takes the moral dimension of science seriously, is also a leading expert on the ethics of AI, arguing for firm regulations and norms that prevent such technology from being used to violate privacy.
Named to the MIT Top 35 Innovators under 35 list in 2016, Hoque is playing an indispensable role in the development of AI, the technology that will shape the way we work and live more than any other in the 21st century.
Give your organization the competitive advantage of incorporating AI into your future. Contact us to learn more about Professor M. Ehsan Hoque, who is available for keynote addresses, panels, conference talks, and advisory/consulting services through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.