The inherent absence of body language, vocal intonations, facial expressions and context when communicating through digital devices creates blind spots both for businesses trying to understand customers and people trying to build personal relationships.
Fortunately, Emotion AI technology pioneer Rana el Kaliouby, PhD is bridging those longtime gaps by teaching AI how to detect and respond to emotions. Her award-winning technology is rapidly transforming the way businesses and people connect.
Today, as CEO and co-founder of Affectiva, an MIT spinoff that is credited with creating the new technology category of Emotion AI, el Kaliouby and her team work with companies across sectors to improve customer experiences and products, opening up a whole new realm of possibilities. Leading companies in the automotive industry use Affectiva’s technology to improve road safety and deliver more personalized transportation experiences. In addition, 25 percent of the Fortune Global 500 companies use this technology to test consumer engagements with ads, videos and TV programming. It is also used in healthcare, education, social robotics, conversational interfaces and more.
Join el Kaliouby on her virtual book tour which livestreams on LinkedIn and Facebook each week on Wednesdays at 12pm ET. To pre-order “Girl Decoded,” go to www.ranaelkaliouby.com/girldecoded.