Dolly Chugh

Inquire About This Speaker

Award-Winning Educator and Renowned Expert on Leadership, Inclusivity and the Psychology of Good People; Professor, New York University Stern School of Business; Author, “The Person You Mean to Be” (2018) and “A More Just Future” (October 2022)

Biography

Dolly Chugh (she/her, hear her name) is a social psychologist and management professor at the New York University Stern School of Business where she teaches MBA courses in leadership and management. Chugh is well-known for her teaching and facilitation skills. She was one of six professors chosen from thousands at New York University to receive the Distinguished Teaching Award in 2020 and one of five to receive the Dr. Martin Luther King Jr. Faculty Award in 2013.

Chugh’s research focuses on “bounded ethicality,” which she describes as the “psychology of good people.” Her work has been published in the leading psychology, economics, and management journals, and cited by many books and authors. She has been named an SPSP Fellow, received the Academy of Management Best Paper award, been named one of the top 100 Most Influential People in Business Ethics by Ethisphere Magazine, and received many other research honors.

Her first book, “The Person You Mean to Be: How Good People Fight Bias” (HarperCollins, 2018), has received rave praise from Adam Grant, Angela Duckworth, Liz Wiseman, Billie Jean King, and many others. It has been covered on The TODAY Show, The Wall Street Journal, The New York Times, The Atlantic, the 10% Happier Podcast, the goop Podcast, NPR, and other media outlets.

Chugh’s TED Talk was named one of the 25 Most Popular TED Talks of 2018 and currently has almost 5 million views. Recently, she launched the popular newsletter Dear Good People, a free monthly email offering bite-sized, evidence-based, zeitgeisty tips on how to be the inclusive person you mean to be. Her next book, “A More Just Future: Psychological Tools for Reckoning with our Past and Driving Social Change,” will be released by Simon & Schuster in October 2022.

Prior to becoming an academic, Chugh worked at Morgan Stanley, Merrill Lynch, Sibson and Company, Scholastic, and Time Inc. Chugh attended Cornell University where she majored in psychology and economics for her undergraduate degree and Harvard University for her MBA and PhD.

Dolly Chugh is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

Videos

Media

Dolly Chugh’s Dear Good People Newsletter

The Person You Mean To Be With Dr. Dolly Chugh (Audio)

March 24, 2022

How (and Why) to Be Good-ish: Dolly Chugh, Author of "The Person You Mean to Be" (Audio)

January 6, 2022

How To Let Go of Being a "Good" Person (Audio)

October 11, 2021

Research: To Reduce Gender Bias in Hiring, Make Your Shortlist Longer

February 16, 2021

Are You 'Good-ish' Enough? How to Be Better at Driving Change in D&I

October 28, 2020

The Trap of Being a "Good" Person (Audio)

August 11, 2020

Logo for The Happiness Lab

How to Be a Better Ally (Audio)

June 29, 2020

What to Do When You’re the Only Woman in the Room

June 25, 2019

'High Flying Bird' Will Entertain You And Leave You Thinking

February 11, 2019

The Truth About Rosa Parks And Why It Matters To Your Diversity Initiative

February 4, 2019

My (Imagined) Career and Life Coaching Session With Supreme Court Justice Ruth Bader Ginsburg

January 10, 2019

How PwC's Tim Ryan Learned To Talk About Race (And How You Can, Too)

December 6, 2018

How Do You Get From Diversity to Inclusion? Ask These 4 Questions About Your Meetings

November 8, 2018

On The Board, ‘Twokenism’ Is the New Tokenism

November 3, 2018

Dissecting Unconscious Bias: Q&A with Social Scientist Dolly Chugh

October 12, 2018

Are You a ‘Good-ish’ Person? How to Push Past Your Biases

September 27, 2018

Why Being Good-ish Is Better Than Being Good: A Conversation With Dolly Chugh

September 25, 2018

Use Your Everyday Privilege to Help Others

September 18, 2018

Linkedin Logo

We Still Need Meetings. Here’s How to Make Them Better.

September 7, 2018

What's Juneteenth? A Guide To Celebrating America's Second Independence Day

June 19, 2018

Opinion: Professors Are Prejudiced, Too

May 29, 2014

Decisions Without Blinders

January 2006

A-Z Name

Chugh, Dolly

Biography

Dolly Chugh (she/her, hear her name) is a social psychologist and management professor at the New York University Stern School of Business where she teaches MBA courses in leadership and management. Chugh is well-known for her teaching and facilitation skills. She was one of six professors chosen from thousands at New York University to receive the Distinguished Teaching Award in 2020 and one of five to receive the Dr. Martin Luther King Jr. Faculty Award in 2013.

Chugh’s research focuses on “bounded ethicality,” which she describes as the “psychology of good people.” Her work has been published in the leading psychology, economics, and management journals, and cited by many books and authors. She has been named an SPSP Fellow, received the Academy of Management Best Paper award, been named one of the top 100 Most Influential People in Business Ethics by Ethisphere Magazine, and received many other research honors.

Her first book, “The Person You Mean to Be: How Good People Fight Bias” (HarperCollins, 2018), has received rave praise from Adam Grant, Angela Duckworth, Liz Wiseman, Billie Jean King, and many others. It has been covered on The TODAY Show, The Wall Street Journal, The New York Times, The Atlantic, the 10% Happier Podcast, the goop Podcast, NPR, and other media outlets.

Chugh’s TED Talk was named one of the 25 Most Popular TED Talks of 2018 and currently has almost 5 million views. Recently, she launched the popular newsletter Dear Good People, a free monthly email offering bite-sized, evidence-based, zeitgeisty tips on how to be the inclusive person you mean to be. Her next book, “A More Just Future: Psychological Tools for Reckoning with our Past and Driving Social Change,” will be released by Simon & Schuster in October 2022.

Prior to becoming an academic, Chugh worked at Morgan Stanley, Merrill Lynch, Sibson and Company, Scholastic, and Time Inc. Chugh attended Cornell University where she majored in psychology and economics for her undergraduate degree and Harvard University for her MBA and PhD.

Dolly Chugh is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

Speech Topics

  • Being a Better Person Without Being a “Perfect Person”
  • How Bias Shows Up in the Workplace – and How We Can Manage It
  • Becoming a Part of the Solution by Using Ordinary Privilege to Make Change
  • The Importance of Engaging with and Educating Others
  • The Complexities of Racial Bias
  • The Psychology of Good People
  • Unconscious Bias: The Basics and The Implications
  • Why Thinking of Ourselves as Good-Ish People Instead of Good People is the Key First Step to Acknowledging Our Bias and Working to Be Better
  • How to Find Your “Ordinary Privilege”
  • How to Overcome Our Blind Spots to See, Recognize, and Address Bias When It Happens Around Us
  • The Best Ways to Start a Conversation with Other People About Bias
  • How to Make the Workplace a More Diverse and Welcoming Place for All Employees
  • How to Recognize the Narrow Confines of Our Social and Professional Networks, and How We Can Expand Them

Media

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Books & Research

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Recommendations

“Dolly Chugh joined our organization for a virtual fireside chat focused on advancing a human-centered approach to diversity, equity and inclusion. We often do sessions like this, but Dolly’s session was special – in terms of the number of people that joined and the overwhelmingly positive feedback we received. That’s because Dolly is a special speaker. As in her beautifully written, and thoroughly-researched, book (“The Person You Mean to Be”) and its complementary newsletter (Dear Good People), Dolly speaks from the heart, with a deep sense of self-awareness, empathy, and authority. Her research is insightful, her knowledge is both lived and learned, and her delivery is pitch-perfect. She is a powerful addition to any event.”

– Zachary N. Coseglia, Managing Principal, Head of Innovation, and Co-Lead, R&G Insights LAB, Ropes & Gray LLP

“The fireside chat with Dolly was excellent; truthfully, it far exceeded my expectations. I received so much positive feedback from teachers and staff and administrators. Everyone spoke about how much they learned and how inspired and hopeful they left the session. Thank you again, Dolly, for helping to facilitate such a meaningful experience for our community.”

– Dr. Tony Sinanis, Assistant Superintendent for HR & Leadership Development, Chappaqua Central School District

“The Fireside Chat was amazing, I know everyone wished we could have had even longer with Dolly! The content was incredibly relatable and we have heard a lot of positive feedback. The concepts Dolly shared really resonated and many people talked about how they will readily implement the actions Dolly recommended.”

– Airbnb

“[Dolly Chugh] advised us to identify our short-term and long-term priorities and to put people or things in place to help us align our actions to those priorities. This advice has been so valuable at school because there are so many interesting things going on all of the time that I’ve had to find a way to say no to the things that don’t align with my priorities. It’s not easy for me to say no but it has become a lot more manageable because I know that I’m saying no in order to stick to what matters most to me in life.”

– McKinsey Consultant Jennifer Wynn, Women at Business School, Financial Times

Praise for “A More Just Future”

“Dolly Chugh is the wisest and warmest of behavioral scientists. Let her show you how to unpack your own mistaken assumptions about our past so that our unconditional love for our nation can co-exist with unflinching honesty. Patriotism need not be simplistic to be idealistic. This book is a welcome and urgent invitation to open our eyes to the past and become better ancestors today.”

– Angela Duckworth, #1 New York Times Bestselling Author of “Grit”

“If you too are feeling the call to be more brave, more active, and more just … then this is the book you’ve been looking for.”

– Michael Bungay Stanier, Best-selling Author of “The Coaching Habit” and “How to Begin”

“In the Japanese art of kintsugi, artisans take broken pottery and restore it by sealing the cracks with precious metals. In this instant classic, Chugh teaches us her version of that art to address our own fractured national history. Instead of ignoring cracks or discarding shards, she shows us how to restore the past in a way that makes the future feel all the more startling and precious. This book is required reading for all patriots who love their country enough to see its wounds—and heal them.”

– Kenji Yoshino, Author of “Covering”

“This is the thoughtful and brilliant work we’ve all been waiting for that will help readers grapple with our legacy of systemic racism- both past and present. ‘A More Just Future’ expertly provides readers with indispensable practical and evidence-based tools to overcome the psychological barriers that impede us from truly reckoning with injustice.”

– Uché Blackstock, MD, Founder and CEO, Advancing Health Equity, Author of “Legacy”

Praise for “The Person You Mean to Be”

“Finally: an engaging, evidence-based book about how to battle biases, champion diversity and inclusion, and advocate for those who lack power and privilege. Dolly Chugh makes a convincing case that being an ally isn’t about being a good person—it’s about constantly striving to be a better person.”

– Adam Grant, New York Times Bestselling Author

“Dolly Chugh applies the power of a growth mindset to work on equity and inclusion at a time when it is much-needed. ‘The Person You Mean to Be’ is essential reading.”

– Carol Dweck, Bestselling Author of “Mindset”

“This is a book for anyone who thinks of themselves as a pretty decent human being but who knows, deep in their heart, they could be better. A cocktail of stories and science that gets you thinking and, more important, gets you acting.”

– Angela Duckworth, #1 New York Times Bestselling Author of “Grit”

“Never has an author made it so easy to see our blind spots and the downsides of our best intentions. Dolly Chugh’s brilliant lens reveals the invisible, uncomfortable truths of ordinary privilege, yet offers a light that inspires and guides each of us to be the moral, inclusive leader we hope to be.”

– Liz Wiseman, New York Times Bestselling Author of “Multipliers” and “Rookie Smarts”

“Dolly Chugh helps us identify our ‘platform of privilege’ and guides us on how we can use this and other tools to create positive change. She encourages us to accentuate our strengths and to manage our weaknesses, and forces us to focus on being better and stronger in everything we do.”

– Billie Jean King, Social Justice Pioneer and Tennis Champion

“Dolly Chugh has written the most important and actionable book on reducing bias that I have read. Using powerful and enduring findings from research on bias, she explains the reasons we fail to be the person we mean to be and provides prescriptions for managing the pitfalls of our humanness. This deeply personal book is a must-read.”

– David Thomas, President of Morehouse College and Author of “Leading for Equity and Breaking Through”

“In authoritative yet accessible prose, social psychologist Dolly Chugh outlines how we can all make the indispensable shift from being ‘believers’ who live under the ideal of inclusion to being ‘builders’ who live up to that ideal. This book is both guide and gift.”

– Kenji Yoshino, Author of “Speak Now,” Chief Justice Earl Warren Professor of Constitutional Law, NYU School of Law

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