Vice Admiral Raquel Bono, MD

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Changemaker and Trailblazer in Leadership and Medicine; Former CEO and Director, Defense Health Agency; Retired Vice Admiral, U.S. Navy; Director, COVID-19 Health System Response Management, Washington State

Biography

Serve a mission greater than yourself. It’s a powerful motto that exemplifies the life, work and impact of Vice Admiral (Ret.) Raquel C. Bono, MD, who served more than 30 years with honor and distinction as a Navy Officer. A board-certified trauma surgeon, Dr. Bono was the first woman surgeon in the military to hold the rank of Vice Admiral. Her legacy is as rich as it is deep, going well beyond the military and medicine. Recently appointed as the head of Washington state’s COVID-19 health care response team by Governor Jay Inslee, Bono continues to empower civilians of every background and leaders in all sectors with her transformational leadership, willingness to disrupt convention and passion for pioneering positive change.

Dr. Bono is the recently retired, former CEO and director of the Defense Health Agency (DHA). In this role she led efforts to enable all branches of the U.S. military to provide streamlined health care services. “So much of what I’ve learned in the military health system has great applicability to the private health care system,” says Dr. Bono, who has been named among Modern Healthcare’s 50 Most Influential Clinical Executive Leaders, 50 Most Influential Healthcare Physician Executives and Leaders and 100 Most Influential People in Healthcare. Recognized as a creative disruptor of conventional health care and laser-focused on co-creating health care delivery informed by patients’ values and priorities, Dr. Bono served for 20 years in various leadership positions within the Department of Defense’s (DoD) Military Health System. At the DHA, she integrated an unprecedented $50 billion worldwide health enterprise of 50 hospitals and 300 clinics formerly managed by individual military branches. She also oversaw the DoD deployment of the enterprise health record and advanced the development of the largest federated health system with the Department of Defense and the Veterans’ Health Administration. In 2020, Bono was named a senior fellow at Johns Hopkins University Applied Physics Laboratory.

As the first female three-star admiral in the medical field in the history of the U.S. Navy, as well as the first Asian-American woman promoted to Vice Admiral, Dr. Bono is accustomed to blazing paths. Born in the Philippines and raised in Texas, she credits her father – also a Navy surgeon – for instilling in her the belief that she could do and be anything, as long as she continued to serve a greater mission than herself. Dr. Bono has dedicated her life’s work to doing exactly that, while inspiring and mentoring others to do the same.

Dr. Bono has made it part of her mission to encourage women and minorities to pursue careers in the military and medicine. A firm believer that diversity strengthens organizations, she launched the Military Health Corps’ Female Physicians Leadership Course to encourage diversity, retain women physicians and give military women the skills they need to succeed in senior leadership roles. Today, it is an annual standalone, three-day course, training more than 100 women military physicians each year. Her advice to attendees: “As a leader, you have to be willing to make change happen. Leadership should make you uncomfortable; it’s not for the weak of heart because it takes courage, self-knowledge and skill.”

Dr. Bono received her bachelor’s degree from the University of Texas, Austin, her Master of Business Administration from Washington State University (Spokane, WA) and her medical degree from Texas Tech Health Sciences Center (Lubbock, TX). She completed her surgical internship and residency at the Naval Medical Center (Portsmouth, VA) and performed a trauma and critical care fellowship at the Eastern Virginia Graduate School of Medicine (Norfolk, VA).

Raquel Bono is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

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Bono, MD, Raquel

Biography

Serve a mission greater than yourself. It’s a powerful motto that exemplifies the life, work and impact of Vice Admiral (Ret.) Raquel C. Bono, MD, who served more than 30 years with honor and distinction as a Navy Officer. A board-certified trauma surgeon, Dr. Bono was the first woman surgeon in the military to hold the rank of Vice Admiral. Her legacy is as rich as it is deep, going well beyond the military and medicine. Recently appointed as the head of Washington state’s COVID-19 health care response team by Governor Jay Inslee, Bono continues to empower civilians of every background and leaders in all sectors with her transformational leadership, willingness to disrupt convention and passion for pioneering positive change.

Dr. Bono is the recently retired, former CEO and director of the Defense Health Agency (DHA). In this role she led efforts to enable all branches of the U.S. military to provide streamlined health care services. “So much of what I’ve learned in the military health system has great applicability to the private health care system,” says Dr. Bono, who has been named among Modern Healthcare’s 50 Most Influential Clinical Executive Leaders, 50 Most Influential Healthcare Physician Executives and Leaders and 100 Most Influential People in Healthcare. Recognized as a creative disruptor of conventional health care and laser-focused on co-creating health care delivery informed by patients’ values and priorities, Dr. Bono served for 20 years in various leadership positions within the Department of Defense’s (DoD) Military Health System. At the DHA, she integrated an unprecedented $50 billion worldwide health enterprise of 50 hospitals and 300 clinics formerly managed by individual military branches. She also oversaw the DoD deployment of the enterprise health record and advanced the development of the largest federated health system with the Department of Defense and the Veterans’ Health Administration. In 2020, Bono was named a senior fellow at Johns Hopkins University Applied Physics Laboratory.

As the first female three-star admiral in the medical field in the history of the U.S. Navy, as well as the first Asian-American woman promoted to Vice Admiral, Dr. Bono is accustomed to blazing paths. Born in the Philippines and raised in Texas, she credits her father – also a Navy surgeon – for instilling in her the belief that she could do and be anything, as long as she continued to serve a greater mission than herself. Dr. Bono has dedicated her life’s work to doing exactly that, while inspiring and mentoring others to do the same.

Dr. Bono has made it part of her mission to encourage women and minorities to pursue careers in the military and medicine. A firm believer that diversity strengthens organizations, she launched the Military Health Corps’ Female Physicians Leadership Course to encourage diversity, retain women physicians and give military women the skills they need to succeed in senior leadership roles. Today, it is an annual standalone, three-day course, training more than 100 women military physicians each year. Her advice to attendees: “As a leader, you have to be willing to make change happen. Leadership should make you uncomfortable; it’s not for the weak of heart because it takes courage, self-knowledge and skill.”

Dr. Bono received her bachelor’s degree from the University of Texas, Austin, her Master of Business Administration from Washington State University (Spokane, WA) and her medical degree from Texas Tech Health Sciences Center (Lubbock, TX). She completed her surgical internship and residency at the Naval Medical Center (Portsmouth, VA) and performed a trauma and critical care fellowship at the Eastern Virginia Graduate School of Medicine (Norfolk, VA).

Raquel Bono is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

Speech Topics

Navigating Disruption: A Roadmap for Purposeful Leadership

The most effective leaders are those who intentionally hone their natural traits while purposefully developing attributes to design an environment for organizations to adopt and create change. The circumstances may be easier or the path more natural for some, but the best leaders are intentionally developed. Drawing on nearly four decades as a champion of change in military medicine, Dr. Raquel Bono shares her own stories of leadership from the battlefield to the boardroom – illustrating why leadership is more than a job or a collateral responsibility, it’s who you are. Dr. Bono, who has studied and practiced the discipline, art and science of leadership, discusses her philosophy for making purposeful decisions, and why it often takes being pushed to the edge of your comfort zone to recognize where conventional thinking needs transformation and redesign.  Attendees inside and outside of healthcare and the military will learn from – and be inspired by – Dr. Bono’s leadership insights from the frontline. From organizational shifts and culture changes to the structures, systems and strategies required to make institutions more effective, she encourages you to think differently about what it takes to lead, both in times of peace and conflict.

A Prescription for Co-creating Health Care with our Patients

Our nation’s health care system is broken, and Dr. Raquel Bono has seen the worst of it first-hand, as a caregiver and patient. In this presentation, she shares the personal epiphany that made her realize just how challenging it is for average people to navigate a system that isn’t designed for them – and led her to begin making unprecedented systemic and sustained changes to how U.S. military health care is delivered. Her experience and expertise are widely applicable and actionable. Dr. Bono details her framework for designing the care continuum with patients, co-creating a delivery system informed by their values and priorities and responsive to their needs. Her transparent approach, including an open-door policy for patients and media in addition to staff, offers numerous insights for what it will take to build a health care system that ensures patients receive the best care, without regard to divisions along service lines or capabilities.

A Story of Inspiration, Achievement and Success Against the Odds

Dr. Raquel Bono grew up believing she could do anything. As a three-star U.S. Navy Vice Admiral, trauma surgeon, health care disruptor and executive, she’s broken glass ceilings, championed (and conquered) systemic change, and blazed new leadership paths for the women, men, and minorities who’ve come after her. Dr. Bono believes everyone can do “it” – whatever your “it” may be – with the right guidance and support. In this intensely personal and deeply inspiring presentation, Dr. Bono talks about her life and career, and how she continues to find ways to “think and do big” and provide others with the tools and encouragement they need to perform at higher levels. This is a talk for all audiences, and one that promises to move you – challenging you to find the confidence and courage to believe in yourself and make an impact.

 

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