Shalene Gupta

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Writer and Journalist; Research Associate, Harvard Business School; Co-Author, “The Power of Trust” (2021)

Biography

Shalene Gupta is a thought leader on trust and the co-author of “The Power of Trust: How Companies Build It, Lose It, Regain It” with Harvard Business School Professor Sandra J. Sucher. She is currently a research associate at Harvard Business School where she studies how trust operates in organizations and the global companies that have created best practices around trust.

Gupta previously served as an editor at MIT Horizon, an MIT-owned start-up which seeks to advance knowledge within the business community about cutting-edge technologies.

Prior to writing “The Power of Trust,” Gupta was a journalist at Fortune where she covered business and technology, with a focus on the latest developments in big data as well as the intersection of diversity and tech.

She received a Fulbright grant to Malaysia, where she taught English to over 2,000 low-income high school students. There she won a grant from the Department of State to run a leadership seminar for young women teaching them personal development and business skills. Afterward, she wrote a book documenting the history of the Malaysian Fulbright program.

Gupta’s work has appeared in Harvard Business Review, ESPN, Kirkus Reviews, The New Straits Times, The Jakarta Post, and Mint.

She earned a B.A. in writing and psychology from Johns Hopkins, and a M.S. in journalism from Columbia University.

Shalene Gupta is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

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Books & Research

The Power of Trust: How Companies Build It, Lose It, Regain It

(Public Affairs, July 2021)

A-Z Name

Gupta, Shalene

Biography

Shalene Gupta is a thought leader on trust and the co-author of “The Power of Trust: How Companies Build It, Lose It, Regain It” with Harvard Business School Professor Sandra J. Sucher. She is currently a research associate at Harvard Business School where she studies how trust operates in organizations and the global companies that have created best practices around trust.

Gupta previously served as an editor at MIT Horizon, an MIT-owned start-up which seeks to advance knowledge within the business community about cutting-edge technologies.

Prior to writing “The Power of Trust,” Gupta was a journalist at Fortune where she covered business and technology, with a focus on the latest developments in big data as well as the intersection of diversity and tech.

She received a Fulbright grant to Malaysia, where she taught English to over 2,000 low-income high school students. There she won a grant from the Department of State to run a leadership seminar for young women teaching them personal development and business skills. Afterward, she wrote a book documenting the history of the Malaysian Fulbright program.

Gupta’s work has appeared in Harvard Business Review, ESPN, Kirkus Reviews, The New Straits Times, The Jakarta Post, and Mint.

She earned a B.A. in writing and psychology from Johns Hopkins, and a M.S. in journalism from Columbia University.

Shalene Gupta is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers, a division of Stern Strategy Group®.

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Recommendations

Advance Praise for “The Power of Trust”

“You can’t buy it. You can’t sell it. You can’t even see it. But if you had more of it, your employees would work harder, and your customers would stay with you longer. Trust is one of the most valuable intangible assets that a company can have and this book will show you how to get more of it. Packed with wonderful stories and practical examples, this book is a great read. TRUST me!”

— Erin Meyer, INSEAD, author of “The Culture Map” and coauthor of “No Rules Rules”

“The 2021 Edelman Trust Barometer found business is the most trusted institution. Business has a new mandate to lead as the world combats ongoing crises and widespread mistrust. Against this backdrop, “The Power of Trust” is a must-read. Both scholarly and practical, it draws on fields from ancient philosophy to modern management theory to analyze and deeply examine the core elements of business trust while taking a lively journey through real-world cases of trust won and lost (and won again). Professor Sandra Sucher and Shalene Gupta make a vital contribution to the trust conversation and provide a compelling call to action for CEOs to build trust by embracing a broader societal role.”

— Richard Edelman, CEO, Edelman

“Full of fresh insights brought to life by compelling examples, “The Power of Trust” is a rich and rewarding read. It’s also extremely timely. With more and more companies today pledging to balance the interests of all of their stakeholders, and not always put their shareholders first, Sandra Sucher and Shalene Gupta make clear that the driving question executives should be asking themselves every time they make a major decision is, ‘Will this enhance trust among those we claim to serve—or betray it?’”

Rick Wartzman, author of “The End of Loyalty”

“Unveils a new understanding of the business, economic, and societal importance of trust.”

— Jeffery Weirens, global financial advisory leader, Deloitte

“With vibrant and compelling insights, Sandra Sucher and Shalene Gupta break important new ground about trust as a key foundation for both human relationships and business. Their illuminating and exciting exploration of what it takes to build trust, combined with vivid storytelling, make this page-turner a critical companion for any business leader.”

— Hubert Joly, former chairman and CEO, Best Buy, and author of “The Heart of Business”

“Trust is at the foundation of sustainably successful enterprises in business, government, and any organization, for that matter. “The Power of Trust” does a great job explaining the how and why of building trust, including fairness, one of my favorite issues.”

— David M. Cote, former CEO, Honeywell, and author of “Winning Now, Winning Later”

“Sandra Sucher and Shalene Gupta offer a comprehensive blueprint for companies and leaders who want to build or regain the trust of their stakeholders. Their work provides an insightful trust model that underpins moral leadership — looking at competence, motives, means, and impact. A brilliant resource for anyone who wants to truly understand what trust is, how it works, and what they can do to incorporate it into their leadership practice.”

 — Celia Moore, codirector, Centre for Responsible Leadership Imperial College Business School

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